This website GELLUV is owned and operated by GELLUV, Registered Office: ABCare House, Hownsgill Park, Consett, Co Durham, DH8 7NU. United Kingdom
Visit our Contact Us page for details on how to get in touch with us.
These Terms and Conditions govern your use of the gelluv.co.uk website and your relationship with GELLUV. Please read them carefully as they affect your rights and liabilities under the law. If you do not agree to these Terms and Conditions, please do not register for, or use, the gelluv.co.uk website.
By using gelluv.co.uk you agree to be bound by these Terms and Conditions. Nothing in these Terms and Conditions affects your statutory rights.
These Terms and Conditions were last changed on 12th January 2017.
GELLUV operates exclusively as a wholesaler, it does not sell directly to the General Public. It does not deal with Consumer Sales. All sales are strictly to the Trade only. By placing an order with GELLUV or through our distributors, Rand Rocket, you are confirming that you are not a Consumer for the purposes of the Consumer Credit legislation and for the Purposes of Sale of Goods legislation and that you are in business and purchasing the goods for the purpose of that business and not for personal use. All products sold on this website are intended for those qualified in the beauty trade and are for sale on a trade only basis. Customers should be qualified to use the products sold on this website. Goods are sold on the understanding that they will be used for their intended purpose. No responsibility will be accepted by The Seller, for trained or untrained personnel without qualified supervision using or mis-using equipment supplied by The Seller. If you are a business customer, it is your responsibility to ensure that you are insured for products that you are using and we reserve the right to ask you for proof of professional status.
By placing an order through our site, you warrant that:
* you are a business and are entering a contract with us in the course of your trade;
You acknowledge that you are not contracting as a consumer, and so do not have any consumer rights.
Shopping with gelluv.co.uk
You can Order Products in the following ways:
- online via this website
- by telephoning us
- by contacting and/or ordering through our distributors, Rand Rocket
When you place an Order for a product in any of the ways described above you are offering to buy it for the price stated, subject to these Terms.
When you place your Order online we will send you an email to confirm that we have received it. This email confirmation will be produced automatically so that you have confirmation of your Order details. The fact that you receive an automatic confirmation does not necessarily mean that we will be able to meet your Order. Once we have sent the confirmation email we will then check availability and contact you if the Product is not available you will be notified by email.
GELLUV may cancel any sale and not supply products if it is reasonable to do so and may change or discontinue the availability of products at any time at its sole discretion. If an Order is cancelled, any payment made for the products will be refunded in full. This does not affect your Statutory Rights.
Orders may be processed securely online, or payment made via bank transfer or cheque/ postal order.
To ensure that shopping online is secure, your credit/debit card details will be processed by PayPal or other third party payment processor we use. We do not hold, store or otherwise allow you to enter any credit card details on our website as of the latest update of these Terms & Conditions.
Your credit card company may carry out additional security checks to confirm it is you making the Order.
All Order details and invoices will be sent with your goods to the delivery address that you specify at the point of placing your Order.
The price for each Product on gelluv.co.uk is shown in UK sterling exclusive of VAT and postage. VAT and postage are calculated, added and shown before you confirm your order.
We always try to ensure that the prices shown on gelluv.co.uk are accurate, however, errors may occur. Should we discover an error in our displayed pricing of any Products in your Order we will inform you as soon as possible using the contact details supplied by you. We will then give you the option of reconfirming your Order at the correct price or cancelling it. (If we are unable to reach you we will treat the Order as cancelled). If an Order is cancelled, any payment made for the Products will be refunded in full.
You will be notified of the delivery costs automatically before you submit your credit card details, based on the delivery address you specify.
Acceptance of your order
There will be no contract of any kind between you and us unless we actually dispatch the products to you. Your order (including payment) is an offer to buy from us, so nothing we do or say will amount to any acceptance of that offer until we actually send the product to you. At any point up until then, we may decide not to send the products to you and to give you a full refund. At the moment the goods are dispatched (and not before), a contract will be made between you and us.
Delivery and Charges
The cost of packing and delivery is clearly displayed at the checkout for your approval prior to confirming your order.
Most orders placed before 3.00pm (Monday-Friday) are dispatched from our warehouse the same day, subject to your payment being processed and stock availability.
Orders placed after 3.00pm during the week or at weekends are processed and dispatched the following working day. No orders are processed, dispatched or delivered on Bank Holidays or weekends.
We welcome all feedback about our service and we aim to deal with any problems or difficulties experienced by our customers both quickly and fairly.
We have a simple but comprehensive complaints procedure which means that we can get to the bottom of most queries quickly and easily over the phone. For issues that cannot be dealt with immediately we will endeavour to respond within 24 hours either with a solution or with an expected time scale to put an end to the issue.
If you feel you have a complaint you wish to make please email us.
Returns and Refunds
We have a simple but comprehensive returns and refunds policy which means that we can get to the bottom of most queries quickly and easily over the phone. For issues that cannot be dealt with immediately we will endeavour to respond within 24 hours either with a solution or with an expected time scale to put an end to the issue.
For more information on Returns and Refunds, please click here.
Availability of Products
We try to keep gelluv.co.uk as up to date as possible but cannot guarantee that any particular product will always be available. All offers are available on a “while stocks last” basis. If we are unable to supply a product you have Ordered, we will notify you as soon as we can after receiving your Order. If this happens, you may cancel your Order and we will refund you the money you have paid for it.
As images of the products are not always accurate such as nail polish or Gel polish we would advise all our customers to research the product before ordering as we do not accept returns or exchange for colours not fully matching the images supplied by the manufacturer.
Availability of The GELLUV website.
We try and offer you the best service we can, however, we cannot guarantee all our products and services will meet your requirements and also cannot guarantee that gelluv.co.uk will be fault free. If you find a fault, please let us know by contacting us.
There may be times when your access to the gelluv.co.uk website is restricted to allow for repairs, maintenance or other improvements.
Liability of gelluv.co.uk
The GELLUV website is provided by us without any warranties or guarantees. You must bear the risks associated with the use of the Internet. If we are informed of any inaccuracies in the material on gelluv.co.uk we will try to correct them as soon as we can. In particular we are not liable to you for the following:
- Incompatibility of gelluv.co.uk with any of your computer or telecommunications equipment or software.
- Technical problems or errors or interruptions of gelluv.co.uk
- Inadequacy of gelluv.co.uk to meet your requirements
To the full extent allowed by applicable law, you agree that we will not be liable to you or any third party for any consequential or incidental damages (included but not limited to loss of revenue, loss of profits, loss of anticipated savings, wasted expenditure, loss or privacy or loss of data) or any other indirect, special or punitive damages whatsoever that arise out of or are related to gelluv.co.uk
Nothing in these Terms and Conditions excludes liability for death or personal injury caused by our negligence or fraud.
The content of gelluv.co.uk is protected by copyright, trademarks, database and other intellectual property rights. You may retrieve and display the content of gelluv.co.uk on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on gelluv.co.uk without written permission from us.
No license is granted to you in these Terms and Conditions to use any trademark or service marks of GELLUV.
We may update these Terms and Conditions from time to time and these changes will apply to the use of www.nailsalonsuppliesinc.co.uk. If you do not wish to accept the new Terms and Conditions you should not continue to use gelluv.co.uk. If you continue to use gelluv.co.uk after the date on which the change comes into effect, your use of the website indicates your agreement to be bound by the new Terms and Conditions.
Please read the instructions, manuals and other user documentation that comes with your products carefully. GELLUV is not involved in the manufacturing process of products and will not advise on their use or operation outside of the manufacturer’s guidelines. You are urged to use all products safely and in accordance with the manufacturer’s guidelines.
GELLUV may change or withdraw any part of gelluv.co.uk, or may refuse you access to the web site at any time if we consider it necessary.
GELLUV may also terminate this Agreement and immediately remove, cancel or suspend access to and use of gelluv.co.uk upon breach of any part of these Terms whatsoever.
Termination shall be without prejudice to GELLUV’s other rights.
GELLUV acts as principal on its own account and not as agent for you or any other person.
If GELLUV does not enforce any provision of this agreement such will not be considered a continuing waiver.
In the event that any part of these Terms is held to be unenforceable, such part will, at GELLUV’s option, be construed as far as possible to reflect the parties’ intentions and the remainder of the provisions will remain in full force and effect.
These Terms constitute the full agreement between you and GELLUV and may only be amended in writing. They apply to the exclusion of all other terms or conditions of contract proposed.
Since we are only aiming gelluv.co.uk at the UK market, we cannot guarantee compliance with local laws of any other countries. Use of GELLUV and these terms are subject to the laws of England & Wales and the jurisdiction of the English Courts.